Complaint to be Filed by an ASEAN Registered Lawyer or Law Firm

ASEAN complaint company ASEAN registered lawyers or law firms may file an anonymous case on behalf of one of their clients (i.e., the ASEAN Enterprise having the trade problem). In such cases, the lawyer or law firm, duly licensed to practice law in the ASEAN Member State where the client is based or against which the complaint is filed, must first contact the ASEAN Secretariat and provide the required data on its professional registration and on the client on whose behalf the anonymous complaint is being filed.
In order to do so, please download the necessary form and submit it by email to the ASEAN Secretariat at assist@asean.org as specified on the form itself.

Once the ASEAN Secretariat has provided the Confidential Case Code (CCC) by email to the lawyer or law firm, the actual complaint can be filed. To do so, please fill-in the form below so as to provide ASSIST with enough information on the trade problem experienced by the ASEAN Enterprise being represented. Fields marked with an * are mandatory fields. If no law firm exists, individual lawyers can insert their personal details twice (i.e., in the fields for Law Firm and Lawyer).

In order to file a valid complaint, you shall verify your submission by replying to the automated email that you will receive from ASSIST shortly after submission (please check also your spam/junk boxes).

LAW FIRM

* Law Firm Name

* Phone

Website

* Address

* City

ZIP Code

* Country

* ASEAN Jurisdiction(s) where Local Office(s) is(are) Established

LAWYER

* Gender

Mr Mrs Ms

* First Name

* Last Name

* Phone

* Position

* Email

Address

City

ZIP Code

ASEAN Jurisdiction(s) where Admitted to Practice Law

Complaint description

* Confidential Case Code

* Country of Legal Registration Please note that reference must be made to the ASEAN Member State of registration of the ASEAN Enterprise, on behalf of which the complaint is lodged, and not of the lawyer or law firm that files the complaint on behalf of the ASEAN Enterprise

* Legal Registration Number Reference must be made to the number of business registration (i.e., Professional Licence to practice law) of the lawyer or law firm that files the complaint on behalf of the ASEAN Enterprise and not the company registration proof of the ASEAN Enterprise itself.

* Registration Proof Please indicate the registration proof (lawyer’s professional licence): jpg, zip, pdf, docx, doc, xlsx, xls. (Max 2 MB)

* Type of Business Please select the type of business that your enterprise engages in, "Reference must be made to the type of business of the ASEAN Enterprise on behalf of which the complaint is lodged and not the type of business of the lawyer or law firm that files the complaint on behalf of the ASEAN Enterprise"

* Business Sector Please indicate the business sector where the ASEAN Enterprise, on whose behalf the case is filed, is experiencing trade problems

- Services Sector Description

* Type of Problem Encountered Please select the trade domain where your enterprise is experiencing problems

* Destination Country Please select the ASEAN Country where your enterprise is experiencing trade problems

* Description Please provide a description of the specific trade problem encountered by the enterprise. Reference can be made to evidence provided in attachments or to a more structured Memorandum that provides factual and legal details of the trade problem being faced by the enterprise. If you have a specific solution to propose, please provide it.

Attachment Please upload any document that you consider appropriate to further explain the trade problem being encountered or provide support to your complaint : jpg, zip, pdf, docx, doc, xlsx, xls. (Max 2 MB)

I have read and accept the ASSIST rules.

I hereby submit this complaint to the Central Administrator of ASSIST and I accept its transmission to the relevant authorities of the ASEAN Member States involved